(2023) PASS Salesforce-Associate exam with Salesforce Salesforce-Associate Real Exam Questions [Q60-Q81]

Q60. Which Salesforce role should help companies increase campaign effectiveness, reengage inactive customers, and grow their customer base?

Q61. Refer to the screenshot that shows the top portion of the Salesforce Service app with areas labeled A, B, and C.

Get Cloudy Consulting (GCC) offers sales and services consoles to meet the various needs of its end users?
Where should GCC’ end users go to change to the Sales Console.

Q62. Get Cloud Consulting (GCC) has started to use Salesforce for its sales and service divisions. GCC would like to automate a process and understands this can be done through declarative and programmatic solutions.
Which approach should GCC explore first?

Q63. A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individuals have called in to the support center.
Which relationship on Case should the associate use?

Q64. An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?

Q65. Get Cloudy Consulting encourages end users to update their own settings.
How can an end user access their personal settings?

Q66. A Salesforce associate is looking at a custom Contact list view and wants to show more information from the record.
What should they do to add the missing key columns?

Q67. Where can a org’s service status and performance degradation information be found?

Q68. Which action(s) must be taken for Salesforce updates?

Q69. A Salesforce associate is asked to share records about a carpool program with users.
Which type of group should the associate create?

Q70. A Salesforce associate tries to create a new user in a sandbox using Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org’ username?

Q71. A VP of sales is requesting an easy to understand visual representation of accounts and opportunities that have been worked on by the sales agents in the current quarter in order to identify trends, sort data, and measure the impact of their activities.
What is recommended to meet these requirements?

Q72. What is the maximum number of rows will display?

Q73. An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?

Q74. Get Cloudy Consulting (GCC) is experiencing significant performance degradation.
What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?

Q75. A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center.
Which relationship on Case should the associate use?

Q76. A Salesforce associate is viewing information within a report and needs to export the data.
Into which types of files can the report be exported?

Q77. A deleted record needs to be recovered from the Recycle Bin.
Where can the user find the Recycle Bin?

Q78. Get Cloudy Consulting is rolling out Salesforce to its organization.
What should be used to allow additional field-level access to individual employees based on the their job duties?

Q79. Get Cloudy Consulting’^ dashboard shows all of the company’s key performance indicators (KPls) in one view. The company’s Salesforce associate is asked to add functionality that allows the dashboard to show all the same KPls for each of the regions.
How should the associate add this functionality?

Q80. An employee at Get Consulting recently changed their name and received a new username.
Where should these changes be updated?

Q81. Which Salesforce role produces data-driven solutions by eliciting, documenting, and examining requirements around organizational challenges?