[Mar-2024] 100% Guarantee Download GCX-ARC Exam Dumps PDF Q&A [Q25-Q47]

NEW QUESTION 25
Which of the following are valid options under the Data category for Inbound call flows? (Choose four.)

NEW QUESTION 26
When creating a schedule, which of these frequency types are available for the Repeating event feature?
(Choose four.)

NEW QUESTION 27
A system that routes interactions based on an algorithm which determines the best available agent for an interaction

NEW QUESTION 28
When you delete a flow, it removes only the current version of the flow.

NEW QUESTION 29
Which ACD routing method routes interaction to the next available agent?

NEW QUESTION 30
Select the types of scheduling available in Genesys Cloud. (Choose two.)

NEW QUESTION 31
Which of the following components can be configured to read and write data from a CRM?

NEW QUESTION 32
When you perform the bulk import, the .csv file is selected and each includes a WAV file and the directory location.

NEW QUESTION 33
Which of the following are valid response actions under Call Analysis Responses for Outbound Dialing?
(Choose three.)

NEW QUESTION 34
Select the container that holds an audio message and/or text-to-speech pairings on a “per language”basis.

NEW QUESTION 35
Which function returns a new instance of DateTime initialized with the specified values?

NEW QUESTION 36
Which of the following components can be added to scripts? (Choose all that applies.)

NEW QUESTION 37
Which of the below features get disabled automatically when the Payment Card Industry Data Security Standard (PCI DSS) setting gets enabled? (Choose two.)

NEW QUESTION 38
Changes in system prompts will take effect within a couple of minutes, whereas changes to user prompts may take up to an hour to take effect.

NEW QUESTION 39
Which feature is a way to group and segregate objects used in the contact center, such as Architect flows, queues, users, and campaigns, within the same organization?

NEW QUESTION 40
Your contact center wants to track the outcome of calls and chats. What can be configured within Genesys Cloud to provide this functionality?

NEW QUESTION 41
To route an incoming call based on the current time, _____ is the best method.

NEW QUESTION 42
Which of the following is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipients?

NEW QUESTION 43
If you do not add an emergency flow, Genesys Cloud assumes the open flow to be the default emergency flow.

NEW QUESTION 44
Which definition matches the After Call Work option Mandatory, Time-boxed no early exit?

NEW QUESTION 45
Select the correct format for a literal string expression for the following sentence: He said, “I will schedule the meeting for the specific time zone with AM/PM settings”.

NEW QUESTION 46
What is the minimum value for the number of times to repeat a menu?

NEW QUESTION 47
Which function is used as part of the decision to route to a different location based on the domain of the sender’s email address?