TAKE Pega CSA PEGAPCSA86V1 PRACTICE QUESTIONS FOR AMAZING RESULTS [Q12-Q32]

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TAKE Pega CSA PEGAPCSA86V1 PRACTICE QUESTIONS FOR AMAZING RESULTS

Pegasystems PEGAPCSA86V1 Exam Dumps Are Essential To Get Good Marks

NO.12 You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service .
How do you configure assignment routing to review warranty service requests?

Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.

Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.

Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.

NO.13 An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)

Configure a drop-down control to select the postal code based on the specified city and province.

Configure an edit validate rule to test that the entered postal code conforms to the required pattern.

Configure the postal code field as a text property with a required input field.

Configure a validate rule to test that the entered postal code conforms to the required pattern.

NO.14 A customer views a product available in multiple color options. The customer must select only one color for each product.
Which Ul control allows a developer to present the user with all color choices at once, without prompting or clicking, while ensuring that the user can only select one of the color options?

Radio buttons

Text input

Drop-down

Check box

NO.15 How do you indicate the progress of a case towards resolution?

Design intent-driven user interfaces.

Configure a case notes field to capture progress information

Update the case status on the appropriate steps.

Apply service levels to the assignment steps.

NO.16 You configure a service level to adjust assignment urgency to 100 when the goal interval lapses.
How does assignment urgency impact the deadline and passed deadline intervals?

Urgency value remains at 100, but other service level processing continues.

Urgency value continues to increment as configured.

Service level processing is halted until the assignment is completed.

The user is notified that the maximum urgency has been reached.

NO.17 A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service requirements.
3. The customer then approves the corrected address .
How do you configure this requirement?

Add a button to each assignment to present the customer with a form to submit a new address.

Add an alternate stage to the case life cycle to change the address.

Add a case-wide optional process to the case workflow to perform the address change.

Add a case-wide optional action to the workflow for the address submission.

NO.18 In which three situations can you use a data transform? (Choose Three)

To copy the first and last name properties into a single property value

To execute a flow action

To create the dependent property after case creation

To set default values for a case

To display the destination value as the location value

NO.19 DRAG DROP
Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

NO.20 A data page holds product information and has the Reload if Older Than field set to 30 minutes.
The data page is created at 7:43.
The user then performs the following actions:
8:10 the user refreshes the product information
8:45 the user refreshes the product information
At what time is the data page reloaded?

8:10

8:45

8:40

8:13

NO.21 A user view includes a list of four urgency options selectable by radio buttons .
How do you configure the selection list?

Configure a field group with selectable urgency options.

Configure a drop down field with selectable urgency options.

Configure a picklist with radio buttons for the urgency options.

Configure a Boolean field with selectable urgency options.

NO.22 DRAG DROP
Select each description on the left and drag it to the correct property mode on the right.

NO.23 DRAG DROP
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.

NO.24 An online shopping application allows customers to select the item quantity of different goods and add items to the shopping cart. In the shopping cart, the application displays the price for each item type, indicates the quantity of each item type, calculate the total item prices, and calculate the total cost for all items in the shopping cart. The application pulls the price of each item type from a data page that references an external inventory management system. Select two unit tests useful in developing the shopping cart page. (Choose Two)

Verify the data page has the correct item prices.

Verify the data transform copies the correct value from the data page to the shopping cart page.

Verify the price fields are displayed in the correct format.

Verify the order total cost property is accurately calculated.

NO.25 You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row .
Which layout do you use to display the book cover pictures?

Screen layout

Column layout

Dynamic layout

Repeating layout

NO.26 You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office .
How do you configure the list report in order to create the pie chart?

Summarize the manager name column.

Group the case ID column.

Summarize the case ID column.

Group the manager name column.

NO.27 DRAG DROP
From the left, drag each report into the corresponding report type on the right.

NO.28 A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types. Select the case lifecycle design that satisfies this requirement.

A user view for requesting information to the Select Account Type assignment.

Add an optional action to the stage that contains the Select Account Type assignment.

Add a case-wide optional action.

Add a router to the Select Account Type assignment.

NO.29 Identify the two requirements that are satisfied by using a data transform. (Choose two.)

Display the same data on multiple user views.

Convert integer data to text data.

Copy an existing order to a new case.

Validate the format of a property value.

NO.30 A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order .
How do you design the report definition to support this requirement?

Add a filter condition where Create Date is greater than the current date.

Make the Create Date the first column in the report.

Select Highest to Lowest sort type for Create Date.

Select Lowest to Highest sort type for Create Date.

NO.31 An organization has two lines of business: selling books for children and reselling college textbooks.
The division selling books for children can use the same basic user interface (Ul) as the division reselling textbooks with the exception of the payment methods.
How do you apply the Situational Layer CakeTM in this scenario?

Place the Ul rules in the base layer, and create a new layer for the payment rules for both lines of business.

Place the Ul rules and generic payment method rules in the base layer, and create a new layer for the division-specific payment rules.

Place the Ul rules in the base layer, and create a parallel base layer for the payments rules.

Place the Ul rules in the base layer, and create a new layer for the payment rule for each division.

NO.32 What are the minimum components of a user interface (Ul) action set?

Two actions and one event

One action, one event, and one condition

One action and one event

One action and one condition

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TAKE Pega CSA PEGAPCSA86V1 PRACTICE QUESTIONS FOR AMAZING RESULTS [Q12-Q32]

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